Support

How to Cancel Your Subscription

We don’t want to see you go, but we understand if you must. We appreciate you believing in us, and we hope that you have truly enjoyed listening to our music.

Cancellation Instructions

You can cancel your subscription at any time through your account settings following these instructions:

  • Go to Account and select “View subscription” from the menu
  • From here, click the “Cancel” button

If you need any assistance, please don’t hesitate to reach out to our customer support team at support@lumelos.com. We will try to get back to you within 2-3 business days.

Help us make Lumelos better

If there’s anything we could have done to make your experience better, please let us know through our feedback form or email us at feedback@lumelos.com. Thank you for your support and we hope to see you again.

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Lumelos

With a focus on wellbeing, Lumelos pairs with your favorite activities and acts as a guide to help you reach your desired mood. Subscribe today and experience an ever-changing universe of music.